Unless otherwise stated, most products made and sold by Green Living Supply come with a 1-year limited manufacturer's warranty on parts and labor. Green Living Supply warrants to the original purchaser that its products shall be free from manufacturing non-conformances that affect product performance for one (1) year. The warranty period begins on the original invoice date. Green Living Supply’s obligation under this warranty is expressly limited to supplying replacement parts for or replacing, at its option, any product that is, in the sole discretion of Green Living Supply found to be defective.
Upon our request, the purchaser shall return products or parts for which an original purchaser makes a warranty claim within 14 days. The original purchaser is allowed 14 day customer remorse return, whereby the customer has 14 days to return the product in it’s original unmodified condition for a full refund, once the item has been returned, inspected, and deemed to be in good condition. Customer is responsible for all shipping costs related to the returned product(s).
Any claims made within the above stated warranty periods must be made promptly after discovery of the defect. A part is covered only for the original warranty period. Once the warranty period on the part has expired, the warranty on any replaced or repaired part also expires. After the expiration of the warranty period, you must pay for all parts, transportation, shipping, and service charges.
Any improper use, alteration, or repair to a product by the user or unauthorized service provider that in Green Living Supply’s judgment affects the item materially and adversely shall void this warranty. Any repair of our products using parts not provided or authorized by Green Living Supply shall void this warranty. No employee or representative of Green Living Supply is authorized to change this warranty in any way. Normal wear and tear to the product and failure to properly maintain and care for the item do not constitute a claim.
This statement constitutes Green Living Supply’s entire product warranty. GREEN LIVING SUPPLY, LLC MAKES NO OTHER WARRANTY OR REPRESENTATION EITHER EXPRESSED OR IMPLIED, EXCEPT AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY, AND THERE ARE NO WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL GREEN LIVING SUPPLY, LLC. BE LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY MANNER RELATED TO SALES OR USE OF ANY SUCH EQUIPMENT.
To make a warranty claim, please contact our customer service department within 1-year of product delivery at email firstname.lastname@example.org. Please retain your original proof of purchase or receipt as it may be required to process a warranty claim.